What you will do
- Lead and mentor a team of SREs across India, LATAM, and Europe;
- Drive production support practices and lead incident resolution efforts;
- Act as the technical point of contact for cross-regional alignment and team cohesion;
- Oversee infrastructure as code and automation efforts using Terraform;
- Design and improve CI/CD pipelines in GitLab to support efficient delivery;
- Manage containerized environments with Docker and Kubernetes;
- Own observability strategy using tools like New Relic, Wavefront, or similar;
- Coordinate VPN tunneling and SFTP setup in support of EHR integrations;
- Provide technical guidance on customer interactions for issue resolution (2–3/month);
- Support training and documentation on internal tools and EHR-related tasks;
- Ensure infrastructure complies with HIPAA, GDPR, and iRhythm security protocols;
- Collaborate with iRhythm’s DevOps, IT Security, and Engineering stakeholders;
- Contribute to the successful migration from legacy tools (e.g., Bamboo, Codefresh, Bitbucket) to GitLab.
Must haves
- 6+ years of experience in SRE, DevOps, or infrastructure roles;
- Experience leading distributed engineering or support teams;
- Deep knowledge of AWS, Terraform, GitLab, Kubernetes, Docker;
- Experience with VPN tunnels, SFTP setup, and cloud-based networking;
- Strong incident management and observability experience;
- Excellent communication skills and ability to coordinate across time zones;
- Familiarity working in compliance-heavy environments (HIPAA, GDPR);
- Ability to train, mentor, and support junior team members;
- Experience in driving process improvement and automation;
- Upper-Intermediate English level.
Nice to haves
- Experience with Mirth and IRIS EHR systems;
- Familiarity with Bitbucket, Codefresh, and Ansible;
- Previous involvement in healthcare or medical device environments;
- Understanding of high-availability infrastructure patterns.
AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.
If you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place — guaranteed! 🙂
About the project
The benefits of joining us
Professional growth
Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps
Competitive compensation
We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities
A selection of exciting projects
Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands
Flextime
Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.
Your AgileEngine journey starts here
Test task
We will review your CV and send you a test task via email
Intro Call
Our recruitment team will reach you to discuss available opportunities
WFH or a comfy office? Why not both?
International Projects
Technical Interview
You will have an interview with your future team lead
