Junior/Middle Customer Success Analyst ID21302

Department: Operations
Specialization: Operations Manager
Experience: Junior Middle
Technologies: Non-developer
Locations: Colombia
Location city: Bogota
Client: AgileEngine
Special referral bonus: No
Hot position?: Not Hot
Technical flow: Operations
Engineering technical flow: none
Non-engineering technical flow: Operations
  • What you will do

  • Develop key business networks to build long-term relationships with new, existing, and former customers;
  • Collaborate closely with Partnership Directors and the Executive team to achieve team goals;
  • Create content to drive sales conversions;
  • Run multichannel campaigns targeting warm contacts;
  • Assist Partnership Directors and the Executive team with business trip planning;
  • Maintain the customer database (CRM).
  • Must haves

  • Excellent written skills in English;
  • Experience in copywriting, storytelling, and campaign preparation (creating custom personalized messages, articles/research, script writing, etc.);
  • 1+ year of experience in Marketing, Business Development, and/or Sales Development;
  • High attention to detail—you’ll be handling a lot of important data!;
  • A sense of ownership for tasks and results;
  • Strong self-organization and independence;
  • Eagerness to learn and continuously grow.
  • Nice to haves

  • Experience with CRM systems;
  • Expertise in email and LinkedIn marketing;
  • Social media marketing (SMM) experience;
  • Understanding of the IT industry and key trends.
AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.If you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place — guaranteed! 🙂

About the project

The benefits of joining us

Professional growth

Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps

Competitive compensation

We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities

A selection of exciting projects

Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands

Flextime

Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.

Your AgileEngine journey starts here

1

Test task

We will review your CV and send you a test task via email

2

Intro Call

Our recruitment team will reach you to discuss available opportunities

WFH or a comfy office? Why not both?

International Projects

3

Technical Interview

You will have an interview with your future team lead

Our geography

UTC-5
WASHINGTON DC USA
UTC-5
MIAMI USA
UTC-6
MEXICOMexico
UTC-5
ColombiaColombia
UTC-3
BrazilBrazil
UTC-3
ArgentinaArgentina
UTC+2
UkraineEurope
UTC+1
PolandEurope
UTC+0
PortugalPortugal
UTC+5:30
IndiaIndia

About AgileEngine

Founded as a dev tool vendor with a 2-person team

2010

Opened a dev center in Ukraine

2012

Pivoted into outsourced product development

2014

Launched mobile and UI labs

2015

Got our first Inc. 5000 award

2016

Opened a dev center in Argentina

2017

Became a top-3 ranked custom software developer in DC, Ukraine, and Argentina

2019

Became the #1 software development company to hire in 2020

2020

Opened new dev centers in Mexico and Colombia, counting 500+ experts

2021

How we lead

A company where experts grow, hone their skills, and do what they love, AgileEngine is guided by these principles:

Stay agile and embrace changes

Thrive in a results-driven culture with individual autonomy

Innovate with fellow experts in a no-blame environment

Learn from mistakes and move on

Foster mutual trust and support

Our geography

UTC-5
WASHINGTON DC USA
UTC-5
MIAMI USA
UTC-6
MEXICOMexico
UTC-5
ColombiaColombia
UTC-3
BrazilBrazil
UTC-3
ArgentinaArgentina
UTC+2
UkraineEurope
UTC+1
PolandEurope
UTC+0
PortugalPortugal
UTC+5:30
IndiaIndia

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