Middle Operational Tech Lead

Department: Engineering
Specialization: Delivery Manager
Experience: Lead Senior
Technologies: AWS
Locations: USA
Client: NetApp
Special referral bonus: No
Hot position?: Not Hot
Work model: Remote
Spot by NetApp® is the undoubtable unicorn of the Cloud world. By continuously optimizing cloud infrastructure to always be highly available and for the lowest possible cost, we revolutionize the way businesses manage their cloud. Spot is a fast-paced startup that operates within NetApp and enjoys all perks & benefits of a large-scale organization while maintaining the startup culture, mentality, and pace. Below are the responsibilities and qualifications.

Our team is missing someone who has

  • 4+ years of experience with building AWS infrastructure or migrating private on-premise solutions to cloud hosting environments
  • Capability to debug complex systemic problems, analyze the behavior of production systems, and review/document end to end system processes and information flows
  • 3 years of experience with Agile practices, service-oriented environments
  • Prefer to see those with AWS Certifications
  • At least 6+ years of relevant work experience
  • Must have professional experience managing complex systems and workflow and complex projects with tight deadlines
  • Solid understanding of and experience with provisioning and managing infrastructure as well as applications in cloud environments (AWS)
  • Experience with Infrastructure as Code (IAC) tools (CloudFormation or Terraform) and fluency in the associated programming languages (Python)
  • Experience with AWS Services; EC2, Cloud Formation, VPC, ELB, AWS Security, S3, RDS, Athena, ECS – or equivalent, Quickshight, ElasticSearch, Lambda
  • Knowledge of and experience with monitoring, metrics collection, and reporting using open-source tools
  • Ability to work effectively with both business and technical stakeholders
  • Ability to perform cloud performance analysis and optimize distributed cloud systems
  • Strong written and verbal communication skills

What you will do

  • You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change
  • This role will solve problems, perform analysis, research, and tests functions for applications, systems, and networks
  • Provides trouble resolution on complex problems; serves as an escalation point for the most complex systems issues or resolutions; develops root cause analysis activities that resolve significant system issues
  • Make recommendations to integrate new custom and cloud software, coordinate installation, and support operations
  • Provides advanced trouble resolution and serves as a point of technical escalation on complex problems with AWS infrastructure
  • Perform high-level, day-to-day operational administration of complex multi-user cloud-based computing systems including user management, audits, patches, and upgrades
  • Work with Product, Engineering, and Operations stakeholders and drive a team of system engineers toward supporting Finops products on the AWS cloud
  • Leads all incident recoveries; may organize the efforts of other analysts as part of incident recovery; leads root cause analysis efforts

About the project

We’re forward-thinking technology people with hearts. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?“At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher-performing organization.” – George Kurian, CEO. CloudCheckr part of Spot by NetApp is a fast-paced, innovative cloud management software company that partners with some of the world’s largest corporations and managed cloud services providers.  We are looking for a high-energy, driven Scrum Master to join a rapidly growing industry leader in cloud management.  CloudCheckr team members are obsessed with our customer’s success. We view the world from their perspective because, only then, can we empower and service them effectively.

About AgileEngine

Founded as a dev tool vendor with a 2-person team


Opened a dev center in Ukraine


Pivoted into outsourced product development


Launched mobile and UI labs


Got our first Inc. 5000 award


Opened a dev center in Argentina


Became a top-3 ranked custom software developer in DC, Ukraine, and Argentina


Became the #1 software development company to hire in 2020


Opened new dev centers in Mexico and Colombia, counting 500+ experts


How we lead

A company where experts grow, hone their skills, and do what they love, AgileEngine is guided by these principles:

Stay agile and embrace changes

Thrive in a results-driven culture with individual autonomy

Innovate with fellow experts in a no-blame environment

Learn from mistakes and move on

Foster mutual trust and support

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