Sales Development Representative (Junior/Middle) ID20068

• What you will do

• Outbound Communication: SDRs reply to leads that reach out to us via emails, social media messages, and other communication channels to generate interest, and qualify leads;
• Qualification: SDRs engage with prospects to assess their needs, pain points, challenges, and budget to determine whether they are a good fit for the company’s offerings. This involves asking qualifying questions and gathering relevant information;
• Appointment Setting: Once a lead is qualified, SDRs schedule appointments, demos, or meetings for the Client Partner team with qualified prospects. They coordinate calendars and ensure smooth transitions between the SDR and Client Partner team;
• Follow-Up: SDRs follow up with leads who have shown interest but may not be ready to buy immediately. This includes sending follow-up emails, making follow-up calls, and nurturing leads through the sales funnel. They also follow up internally on the status of the leads;
• Data Management: SDRs maintain accurate and up-to-date records of prospect interactions, including notes from conversations, contact information, and lead status, in the company’s CRM (Customer Relationship Management) system;
• Collaboration with Sales Team: SDRs work closely with the sales team to understand their needs, share insights from prospect interactions, and ensure a smooth handover of qualified leads;
• Continuous Learning: SDRs continuously improve their sales skills and product knowledge through training, coaching, and self-directed learning to enhance their effectiveness in prospecting and lead qualification;
• Metrics Tracking and Reporting: SDRs track key performance metrics such as the number of conversion rates, and SLA. They provide regular reports to management on their activities and results.

• Must haves

• 2+ years in sales development positions;
• 2+ years of experience in B2B companies;
• Strong Communication Skills;
• Eagerness to learn;
• Basic Sales Skills;
• Resilience and persistence;
• Ability to learn quickly;
• Strong sales acumen;
• Upper-intermediate English level.

• Nice to haves

• Bachelor’s degree or advanced university student;
• Tech Savvy;
• Sales experience.

AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.

If you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place — guaranteed! 🙂