Technical Writer (Senior) ID28612

• What you will do

• Audit existing documentation in the wiki and Google Drive to identify gaps, outdated content, and areas for improvement;
• Develop a new information architecture for the wiki and shared folders to improve accessibility and usability;
• Collaborate with stakeholders across teams (e.g., UX, Engineering, PM, QA) to gather content needs and ensure alignment;
• Create and standardize templates for team pages, ensuring consistency and clarity across documentation;
• Organize working sessions to address content needs, determine updates, and implement changes collaboratively;
• Establish best practices for maintaining the wiki and prioritizing it as the central source of truth over Google Drive;
• Provide regular project updates and deliver a framework for monthly release notes on Apply enhancements.

• Must haves

• 4 years of experience in content strategy, technical writing, or content design;
• Proven expertise in organizing and managing content within tools such as Confluence and the Google Suite;
• Strong writing, editing, and proofreading skills, with excellent attention to detail;
• Familiarity with engineering best practices and collaboration across UX, Engineering, PM, and QA teams;
• Strong analytical and project management skills to handle complex documentation initiatives independently;
• Ability to assess and adapt content processes across the Software Development Lifecycle (SDLC);
• Experience in creating templates and driving consistency in technical documentation;
• Upper-intermediate English level.

AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.

If you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place — guaranteed! 🙂