What you will do
- Analyze, troubleshoot, and help resolve production issues impacting live hiring events;
- Perform manual, functional, regression, and end-to-end testing across platform workflows;
- Validate REST APIs, integrations, and backend services using Postman;
- Execute backend data validation and troubleshooting using SQL queries;
- Reproduce, document, and track defects, workflow issues, and test results in Jira;
- Collaborate closely with Engineering, Product, Client Support, and GTM teams to investigate and resolve client-reported issues;
- Support incident triage activities and assist with release validation efforts;
- Validate architecture changes, new integrations, and platform enhancements prior to release;
- Investigate frontend and network-related issues using browser developer tools;
- Ensure issues are resolved within SLA expectations while maintaining high client satisfaction;
- Participate in Agile and Scrum ceremonies including sprint planning, standups, retrospectives, and release testing activities;
- Interpret business requirements and product needs to design effective test cases and validation scenarios;
- Contribute to improving testing processes, workflows, and production support practices;
- Validate accessibility compliance and usability standards, including WCAG requirements.
Must haves
- 2+ years of experience in QA, manual testing, or production support and testing environments;
- Strong experience with manual testing methodologies, including functional, regression, and end-to-end testing;
- Hands-on experience testing REST APIs using Postman;
- Strong SQL skills for backend validation, troubleshooting, and data verification;
- Experience validating backend integrations and services;
- Experience documenting and managing defects using Jira;
- Strong understanding of user workflows, product functionality, and business requirements;
- Ability to create and execute meaningful test cases based on business problems and product requirements;
- Experience working in Agile and Scrum environments;
- Strong collaboration and communication skills across technical and non-technical teams;
- Experience troubleshooting production issues in client-facing applications;
- Familiarity with browser developer tools for frontend and network investigation;
- Experience with accessibility standards and WCAG compliance testing;
- Upper-intermediate English level.
Nice to haves
- Experience using Datadog for monitoring, log analysis, and troubleshooting;
- Familiarity with Kafka and asynchronous workflow validation;
- Exposure to MongoDB or other NoSQL databases;
- Understanding of CI/CD pipelines, deployment processes, and release validation;
- Experience working with SaaS products or customer-facing and employer-facing platforms;
- Previous experience supporting live production systems with high user activity.
We are looking for a QA Engineer (Mid-level) to ensure the stability and reliability of a live Hiring Events platform serving clients across the U.S. You will perform functional, regression, and end-to-end testing, validate REST APIs with Postman, execute SQL-based backend verification, and collaborate with Engineering, Product, and Client Support teams to triage and resolve production issues. The role requires strong investigative skills and comfort operating in a fast-paced, real-time production environment.
About the role
The benefits of joining us
Professional growth
Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps
Competitive compensation
We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities
A selection of exciting projects
Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands
Flextime
Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.
Your AgileEngine journey starts here
2 min
Tell us about yourself
2 sec
Confirm requirements
30 - 60 min
Pass a short test
5 min
Record a short video
→ Introduce yourself on a video, instead of waiting for an interview
Live interview
Ace the technical interview with our team
→ Schedule a call yourself right away after your video is reviewed
Live interview
Final interview with your team
→ Get to know the team you will be working with
Get an offer
As quick as possible
