About the role
We are looking for a Senior IT Infrastructure Engineer to design, operate, and improve the systems and infrastructure behind corporate IT services and business applications.
The mandatory requirements are 4+ years of enterprise IT infrastructure experience, infrastructure lifecycle management, identity and privileged access experience, and an upper-intermediate English level.
Must haves
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
- 4+ years of progressive experience designing, implementing, and supporting enterprise IT infrastructure.
- Strong experience with Windows and Linux server administration, virtualization, storage, backup, monitoring, and troubleshooting.
- Experience supporting cloud infrastructure and understanding dependencies across compute, storage, networking, identity, and security services.
- Experience with Active Directory or comparable identity platforms, enterprise authentication, privileged access, and service-account management.
- Experience with infrastructure lifecycle management, patching, vulnerability remediation, change control, incident management, and technical documentation.
- Demonstrated ability to troubleshoot complex infrastructure issues across multiple technology layers and teams.
- Experience building or maintaining automation and repeatable operational processes.
- Ability to create clear implementation plans, assess risk, define rollback procedures, and execute changes in a controlled manner.
- Strong written and verbal communication skills, with the ability to explain technical issues to both technical and non-technical stakeholders.
- Ability to prioritize competing work, take ownership of outcomes, and operate effectively in a regulated or security-conscious environment.
- Upper-intermediate English level.
Nice to haves
- Experience with VMware, Nutanix, or comparable virtualization and hyperconverged infrastructure platforms.
- Experience with AWS infrastructure services, cloud security, cloud cost awareness, and infrastructure-as-code practices.
- Experience with Microsoft 365, endpoint or systems-management platforms, configuration management, and enterprise monitoring tools.
- Experience with enterprise backup and recovery platforms, immutable backups, recovery testing, and off-site or cloud-based protection.
- Experience with PowerShell, Python, Bash, Ansible, Terraform, or comparable automation tools.
- Experience in healthcare, medical device, life sciences, or another regulated industry.
- Familiarity with ITIL practices, security frameworks, audit evidence, and formal change-management processes.
- Relevant certifications such as Microsoft, AWS, VMware, Nutanix, ITIL, or comparable credentials.
What you will do
- Design, implement, maintain, and troubleshoot enterprise infrastructure across on-premises environments, data centers, cloud platforms, and business locations.
- Administer and support Windows and Linux servers, virtualization platforms, storage, backup systems, file services, and core infrastructure services.
- Support AWS, Azure, or comparable cloud infrastructure, including compute, storage, networking dependencies, access controls, monitoring, and operational readiness.
- Support identity and access services, including Active Directory, cloud identity, authentication, authorization, group and service-account management, and integrations with enterprise applications.
- Plan and execute infrastructure upgrades, migrations, patching, lifecycle replacements, capacity expansions, and decommissioning activities.
- Monitor infrastructure health, availability, performance, capacity, backup status, and security signals; investigate trends and address risks proactively.
- Respond to infrastructure incidents and escalations, lead root-cause analysis, and implement corrective and preventive actions.
- Develop and maintain automation using PowerShell, Python, Bash, Terraform, Ansible, or comparable tools to improve reliability and reduce manual work.
- Maintain accurate architecture diagrams, asset inventories, configuration standards, dependency maps, runbooks, recovery procedures, and knowledge-transfer materials.
- Build and maintain reliable backup coverage through cross-training, paired operations, structured handoffs, and current documentation for systems owned across the team.
- Support disaster recovery and business continuity planning, including recovery testing, backup validation, restoration procedures, and recovery-time objectives.
- Partner with security, network, cloud, application, service desk, compliance, and vendor teams on technical issues and delivery initiatives.
- Apply disciplined change, incident, problem, and request-management practices, including risk assessment, testing, approvals, communications, and rollback planning.
- Support audit, security, vulnerability-management, access-review, and compliance activities for infrastructure services.
- Participate in an on-call or after-hours support rotation as required.
Perks
- Growth without limits: build your skills through mentorship, internal TechTalks, challenging projects, and a dedicated annual learning budget
- Competitive compensation: get recognition that reflects your skills and impact, with regular performance and compensation reviews
- Flexibility: work 100% remotely with flexible hours that support focus, autonomy, and a healthy work rhythm
- Meaningful, modern projects: build impactful products using modern technologies alongside global teams and leading brands
- Collaborative culture: join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized
- Well-being & support: access local well-being programs and people-focused support tailored to your location
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Hiring process timeline
We designed our hiring process to be fast, transparent, and convenient — so you always know what to expect and can move through the steps without unnecessary delays.
A quick note
After applying, keep an eye on your inbox — including your spam folder. Occasionally, emails from our hiring platform, LaunchPod, may land there.
Tell us about yourself
Submit a short application form.
Pass a quick test
Pass a 30’- 60’ test.
Record a short video
Introduce yourself on video to fast-track your application process.
Meet our team
Once you pass the video review, grab a spot on our calendar for a technical interview.
Get an offer
Welcome to AgileEngine!
Have any questions?
What is the work format and schedule?
We are a remote-first company, so all our positions are remote. Schedules are flexible, but the main requirement is to have an overlap with your client’s schedule to ensure smooth collaboration. Specific details depend on the project and are discussed during the interview process.
What level of English is required?
We look for Upper-Intermediate (B2) proficiency or higher. Since you will be collaborating with international teams and global clients (including Fortune 500 companies), English is a part of your daily work.
Does AgileEngine provide work equipment?
It depends on your location. We provide equipment in Ukraine, Poland, Argentina, Colombia, Mexico, Brazil, Guatemala, Portugal, Spain, and India. In the USA, equipment is usually provided by the client; otherwise, you will be expected to use your own setup.
What opportunities for professional growth do you offer?
We support continuous growth through personalized development paths tailored to each expert. Also, you can expect:
- An annual learning and development budget
- Internal workshops, tech talks, and mentorship programs
- Opportunities to switch projects or grow into new roles over time
What does a typical team look like, and what tools do you use?
Teams vary by project, but you’ll usually work with a mix of experts across different fields, along with a delivery or project manager who supports collaboration and onboarding.
For day-to-day work, teams commonly use tools like Jira and Google Workspace, along with communication platforms such as Google Chat. Depending on the client, you may also work with Slack, Confluence, Notion, or similar tools.
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