About the role

We are looking for a Junior IT Engineer to support day-to-day IT and SaaS infrastructure operations. This person helps configure Okta integrations, administers workplace platforms like Google Workspace and Slack, and manages endpoints across macOS and Windows devices. It is a hands-on role for someone eager to learn IT automation alongside senior engineers.

What you will do

  • Assist in configuring and maintaining Okta integrations, Sandboxes, and profile masters across the organization.
  • Support the administration of internal productivity and workplace SaaS platforms, including Google Workspace, Atlassian Suite, Slack, and GitHub, to enhance the employee experience.
  • Support endpoint management for a mixed macOS and Windows device environment using tools like Iru (f/k/a Kandji) and Intune.
  • Act as a reliable point of support and escalation for end-user technical issues.
  • Learn and help implement basic IT automations using tools like Okta Workflows and Jira Automation to streamline routine tasks.
  • Collaborate with senior team members to evaluate technical requirements and help implement sustainable IT solutions.
  • Assist in identifying opportunities to improve operational efficiency across teams.
  • Maintain and update documentation for IT configurations, processes, and system improvements.

Must haves

  • 2+ years of hands-on experience supporting or managing SaaS platforms in a corporate environment.
  • Basic familiarity with public cloud concepts and cloud-native technologies.
  • Exposure to DevOps/SRE principles, basic infrastructure-as-code concepts, or collaboration tool integrations.
  • Strong communication skills and the ability to collaborate effectively across distributed, asynchronous teams.
  • A proactive mindset with a strong desire to learn, grow, and build technical skills alongside senior engineers.
  • Exposure to or an interest in automating repetitive IT tasks using workflow and automation tools.
  • Strong problem-solving skills and a track record of executing assigned IT tasks reliably.
  • Upper-intermediate English level.

Perks

  • Growth without limits: build your skills through mentorship, internal TechTalks, challenging projects, and a dedicated annual learning budget
  • Competitive compensation: get recognition that reflects your skills and impact, with regular performance and compensation reviews
  • Flexibility: work 100% remotely with flexible hours that support focus, autonomy, and a healthy work rhythm
  • Meaningful, modern projects: build impactful products using modern technologies alongside global teams and leading brands
  • Collaborative culture: join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized
  • Well-being & support: access local well-being programs and people-focused support tailored to your location

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Hiring process timeline

We designed our hiring process to be fast, transparent, and convenient — so you always know what to expect and can move through the steps without unnecessary delays.

lightning-iconA quick note

After applying, keep an eye on your inbox — including your spam folder. Occasionally, emails from our hiring platform, LaunchPod, may land there.

1

Tell us about yourself

Submit a short application form.

2

Pass a quick test

Pass a 30’- 60’ test.

3

Record a short video

Introduce yourself on video to fast-track your application process.

4

Meet our team

Once you pass the video review, grab a spot on our calendar for a technical interview.

5

Get an offer

Welcome to AgileEngine!

FAQ

Have any questions?

What is the work format and schedule?

We are a remote-first company, so all our positions are remote. Schedules are flexible, but the main requirement is to have an overlap with your client’s schedule to ensure smooth collaboration. Specific details depend on the project and are discussed during the interview process.

What level of English is required?

We look for Upper-Intermediate (B2) proficiency or higher. Since you will be collaborating with international teams and global clients (including Fortune 500 companies), English is a part of your daily work.

Does AgileEngine provide work equipment?

It depends on your location. We provide equipment in Ukraine, Poland, Argentina, Colombia, Mexico, Brazil, Guatemala, Portugal, Spain, and India. In the USA, equipment is usually provided by the client; otherwise, you will be expected to use your own setup.

What opportunities for professional growth do you offer?

We support continuous growth through personalized development paths tailored to each expert. Also, you can expect:

  • An annual learning and development budget
  • Internal workshops, tech talks, and mentorship programs
  • Opportunities to switch projects or grow into new roles over time

What does a typical team look like, and what tools do you use?

Teams vary by project, but you’ll usually work with a mix of experts across different fields, along with a delivery or project manager who supports collaboration and onboarding.

For day-to-day work, teams commonly use tools like Jira and Google Workspace, along with communication platforms such as Google Chat. Depending on the client, you may also work with Slack, Confluence, Notion, or similar tools.

Need help?

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If something doesn’t work or you have questions regarding your application process, drop us a line.

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