About the role

We are looking for a Senior/Lead Salesforce Developer to develop and enhance Service Cloud solutions including Omni-Channel routing, capacity, and presence management for an enterprise Salesforce environment. You will build scalable applications using Apex and Lightning Web Components, maintain existing Aura and Visualforce components, and build integrations with third-party systems including telephony/CTI via REST, Bulk, and Metadata APIs. The role operates in US Central Time and requires hands-on CI/CD and deployment process experience alongside strong Service Cloud and LWC expertise.

What you will do

  • Develop and enhance Salesforce Service Cloud solutions, including Omni-Channel functionality such as routing, capacity, and presence management.
  • Build scalable, high-quality applications using Apex and Lightning frameworks, with LWC as the primary development framework, and maintain existing Aura and Visualforce components as needed.
  • Build and maintain integrations with third-party systems using REST APIs, Bulk APIs, and Metadata APIs, including telephony/CTI and external SaaS/AppExchange integrations.

Must haves

  • 4+ years of experience developing Salesforce business applications.
  • Strong proficiency in Apex, including triggers, controllers, and test classes.
  • Lightning development, with strong hands-on LWC (Lightning Web Components) experience. SOQL and SOSL.
  • Demonstrated experience building business solutions within Service Cloud.
  • Hands-on experience with Salesforce Omni-Channel functionality.
  • Experience developing custom objects and working within the Salesforce development environment.
  • Experience integrating Salesforce with third-party systems using REST-based web services.
  • Experience maintaining or enhancing existing Aura and/or Visualforce components.
  • Hands-on experience with Git and Salesforce CI/CD, deployment, and migration processes.
  • Upper-Intermediate English level.

Nice to haves

  • Salesforce Platform Developer II certification.
  • Experience with telephony/CTI integrations within Salesforce.
  • Experience working in enterprise-scale Salesforce environments.
  • Familiarity with complex data models and large-scale implementations.
  • Experience with Copado or similar Salesforce deployment and CI/CD tools.
  • Experience supporting integrations with external SaaS platforms and AppExchange applications.
  • Experience integrating Salesforce with AI-driven tools or services, such as predictive analytics, machine learning APIs, or generative AI platforms.
  • Exposure to Salesforce AI capabilities, such as Einstein features or AI-powered automation within Sales Cloud or Service Cloud.
  • Experience building AI-enabled workflows or automation using REST APIs.
  • Understanding of prompt engineering concepts or applying generative AI tools within business applications.
  • Familiarity with data preparation, governance, and security considerations for AI-enabled solutions.

Perks

  • Growth without limits: build your skills through mentorship, internal TechTalks, challenging projects, and a dedicated annual learning budget
  • Competitive compensation: get recognition that reflects your skills and impact, with regular performance and compensation reviews
  • Flexibility: work 100% remotely with flexible hours that support focus, autonomy, and a healthy work rhythm
  • Meaningful, modern projects: build impactful products using modern technologies alongside global teams and leading brands
  • Collaborative culture: join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized
  • Well-being & support: access local well-being programs and people-focused support tailored to your location

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Hiring process timeline

We designed our hiring process to be fast, transparent, and convenient — so you always know what to expect and can move through the steps without unnecessary delays.

lightning-iconA quick note

After applying, keep an eye on your inbox — including your spam folder. Occasionally, emails from our hiring platform, LaunchPod, may land there.

1

Tell us about yourself

Submit a short application form.

2

Pass a quick test

Pass a 30’- 60’ test.

3

Record a short video

Introduce yourself on video to fast-track your application process.

4

Meet our team

Once you pass the video review, grab a spot on our calendar for a technical interview.

5

Get an offer

Welcome to AgileEngine!

FAQ

Have any questions?

What is the work format and schedule?

We are a remote-first company, so all our positions are remote. Schedules are flexible, but the main requirement is to have an overlap with your client’s schedule to ensure smooth collaboration. Specific details depend on the project and are discussed during the interview process.

What level of English is required?

We look for Upper-Intermediate (B2) proficiency or higher. Since you will be collaborating with international teams and global clients (including Fortune 500 companies), English is a part of your daily work.

Does AgileEngine provide work equipment?

It depends on your location. We provide equipment in Ukraine, Poland, Argentina, Colombia, Mexico, Brazil, Guatemala, Portugal, Spain, and India. In the USA, equipment is usually provided by the client; otherwise, you will be expected to use your own setup.

What opportunities for professional growth do you offer?

We support continuous growth through personalized development paths tailored to each expert. Also, you can expect:

  • An annual learning and development budget
  • Internal workshops, tech talks, and mentorship programs
  • Opportunities to switch projects or grow into new roles over time

What does a typical team look like, and what tools do you use?

Teams vary by project, but you’ll usually work with a mix of experts across different fields, along with a delivery or project manager who supports collaboration and onboarding.

For day-to-day work, teams commonly use tools like Jira and Google Workspace, along with communication platforms such as Google Chat. Depending on the client, you may also work with Slack, Confluence, Notion, or similar tools.

Need help?

Want more details? See full FAQ

If something doesn’t work or you have questions regarding your application process, drop us a line.

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