Senior UX Researcher

About the role

We are looking for a Senior UX Researcher to plan and run research that guides product and design decisions for an AI-powered procurement platform.

The mandatory requirements are 4+ years in UX research or UX design, qualitative and quantitative research methods, user interviews and usability testing, mentoring junior designers, and professional English proficiency.

What you will do

• Independently plan, estimate, prioritize, and deliver complex UX research initiatives in collaboration with Arkestro’s UX and product teams.
• Choose research methods appropriate to the question, product stage, timeline, and available participants.
• Conduct interviews, contextual inquiry, surveys, usability testing, and benchmark studies to explore user needs and evaluate product experiences.
• Analyze qualitative findings and quantitative evidence, including user behavior data and session analysis, to identify patterns, pain points, and opportunities.
• Partner with designers, product managers, and engineers to turn findings into practical recommendations and inform prototypes, experiments, and product priorities.
• Present clear, compelling research findings to stakeholders and advocate for user needs throughout product development.
• Document research plans, methods, findings, and recommendations so teams can reuse insights and track decisions.
• Share research best practices and mentor junior and mid-level designers on research methods and evidence-based design.

Must haves

• 4+ years of professional experience in UX design, user research, or a closely related field, with substantial hands-on experience conducting research for commercial digital products.
• Strong understanding of qualitative and quantitative research methods, their strengths and limitations, and when to apply them during product development.
• In-depth knowledge of UX principles, design best practices, and tools used to plan research, evaluate prototypes, analyze findings, and communicate insights.
• A track record of using research and data to guide design solutions and improve product experiences.
• Ability to independently scope work, estimate effort, manage competing priorities, and complete complex projects.
• Strong interpersonal, communication, and collaboration skills, with the ability to explain findings and recommendations to different audiences.
• Professional English proficiency to conduct research, collaborate with stakeholders, and present findings.
• Experience mentoring junior or mid-level designers and helping teams apply research best practices.
• A degree in Human–Computer Interaction, Psychology, Anthropology, Human Factors, Design, Computer Science, or a related field, or equivalent practical experience.

Nice to haves

• Experience researching enterprise or B2B SaaS products and complex workflows.
• Familiarity with procurement, supply chain, or other data-intensive business applications.
• Experience with product analytics, online experiments, A/B testing, or prototype evaluation.

Perks

• Growth without limits: build your skills through mentorship, internal TechTalks, challenging projects, and a dedicated annual learning budget
• Competitive compensation: get recognition that reflects your skills and impact, with regular performance and compensation reviews
• Flexibility: work 100% remotely with flexible hours that support focus, autonomy, and a healthy work rhythm
• Meaningful, modern projects: build impactful products using modern technologies alongside global teams and leading brands
• Collaborative culture: join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized
• Well-being & support: access local well-being programs and people-focused support tailored to your location

Have any questions?